6 Days Easy Return
Cash On Delivery Available
Free Domestic Shipping
EMI Option Available
6 Days Easy Return
Cash On Delivery Available
Free Domestic Shipping
EMI Option Available
Siyaas logo

Terms & Conditions – Siyaas

Last Updated: May 2026

Welcome to Siyaas. These Terms & Conditions govern your access to and use of our website, products, services, and all related interactions. By accessing our website, placing an order, or using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, you are advised not to use our website or services.

1. Introduction

Siyaas is a handcrafted scented candle and lifestyle brand offering candles, decorative wax products, gifting products, and related accessories through online and offline channels.

These Terms apply to:

  • Website visitors
  • Customers
  • Buyers
  • Business partners
  • All users interacting with our platform

2. Eligibility to Use

By using our website or placing an order, you confirm that:

  • You are legally capable of entering into binding agreements
  • The information provided by you is accurate
  • You will use the website only for lawful purposes

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

3. Product Information & Handmade Variations

All products sold by Siyaas are handcrafted and may naturally vary in:

  • Color
  • Texture
  • Finish
  • Fragrance intensity
  • Labeling
  • Decoration
  • Packaging

Such variations are normal characteristics of handmade products and shall not be treated as defects.

Product appearance may slightly vary due to:

  • Screen settings
  • Lighting
  • Photography
  • Device display differences

4. Pricing & Payments

4.1 Pricing

Prices may change without prior notice due to:

  • Raw material cost changes
  • Seasonal demand
  • Promotional campaigns
  • Packaging updates
  • Operational requirements

4.2 Payment Methods

  • UPI
  • Debit cards
  • Credit cards
  • Net banking
  • Wallets
  • Cash on Delivery (if available)
  • Third-party payment gateways

4.3 Failed Transactions

Siyaas is not responsible for banking failures, gateway issues, or unauthorized banking activity beyond our control.

5. Order Acceptance & Cancellation

We reserve the right to:

  • Accept or reject any order
  • Limit quantities
  • Cancel suspicious transactions
  • Refuse service without prior notice

Orders may also be cancelled due to stock issues, fraud concerns, pricing mistakes, or delivery limitations.

6. Shipping & Delivery

Shipping timelines are estimates and may vary due to:

  • Courier partner delays
  • Weather conditions
  • Public holidays
  • Operational disruptions

Risk of loss and ownership transfers upon successful delivery.

7. Returns, Refunds & Replacements

Refunds and replacements are governed by our separate Cancellation & Refund Policy. Claims require proper supporting proof such as unboxing videos or photographs.

8. Candle Safety Disclaimer

Customers must follow safe candle practices, including:

  • Never leaving candles unattended
  • Keeping away from children and pets
  • Using heat-resistant surfaces
  • Keeping away from flammable materials

Siyaas is not responsible for accidents or damages caused by misuse.

9. Intellectual Property Rights

All Siyaas branding, logos, product images, content, and designs are protected intellectual property and may not be reused without permission.

10. User Conduct

  • Misuse the website
  • Attempt unauthorized access
  • Upload harmful content
  • Commit fraud
  • Violate applicable laws

11. Reviews & User Content

User-generated content may be used by Siyaas for promotional and marketing purposes without additional compensation.

12. Third-Party Services

Siyaas is not responsible for third-party services such as payment gateways, logistics providers, analytics platforms, or social media integrations.

13. Limitation of Liability

Siyaas shall not be liable for indirect losses, technical failures, delayed deliveries, or misuse-related damages beyond the purchase value of the relevant order.

14. Indemnification

Users agree to indemnify Siyaas against claims arising from misuse, unlawful conduct, or violations of these Terms.

15. Force Majeure

Siyaas is not liable for delays caused by natural disasters, pandemics, strikes, or other uncontrollable events.

16. Privacy

Website use is also governed by our Privacy Policy.

17. Modification of Terms

Siyaas may update or revise these Terms at any time without prior notice.

18. Governing Law & Jurisdiction

These Terms are governed by Indian law, with disputes subject to Indian courts.

19. Severability

If any provision is found invalid, the remaining terms remain enforceable.

20. Contact Information

For questions regarding these Terms & Conditions, customers may contact:

Brand: Siyaas

Email: siyaascandles@gmail.com

Website: www.siyaas.in

Business Hours: Monday to Saturday, 10 AM – 7 PM